Setting up ClientPay as a standalone payment processor takes just minutes, and an integrated setup with your matter management software can take as little as an hour. Our support team will make sure you’re up and running as quickly as possible.
ClientPay is available as a direct integration with Thomson Reuters ProLaw, Enterprise, and 3E, eliminating redundant data entry and allowing users to attach stored payment types and profiles to invoices and client files.
ClientPay comes with a standalone online payment portal or it can integrate directly with your existing Thomson Reuters Elite software including Enterprise, 3E and ProLaw databases.
Users can view and generate real time reports on which payments have been authorized, which funds have been deposited, and which accounts are still outstanding.
When integrated with your matter management system, journal entries are posted automatically.
Firms can access a client’s payment information via a secure server. All of the payment data is encrypted and stored in a PCI-compliant facility, minimizing data security issues.
ClientPay works with Visa, MasterCard, Discover, and American Express, covering 95% of all credit cards used in the United States.
When you contact customer support, a dedicated support specialist answers the phone in our office during business hours. All inquiries, via phone or email, are responded to by a support specialist within 24 hours (and typically within 12 hours).