Do your clients know they can pay online with a credit card? Follow these four easy steps to be sure.
How are you keeping cash flowing into your firm when you’re working from home and not always able to get the mail or answer the phone? (Read one firm’s story of transitioning to remote accounting.)
A lot of law firms are looking for ways to keep cash flowing despite the global disruption, and they’re finding that simple is better. That is, make it simple and obvious to pay by credit card so your clients can check that bill off their list as quickly as possible.
If you’re already using ClientPay, here are four easy steps you can take to point clients to your simple payment process:
- Include an online payment option with all invoices. If you’re delivering invoices electronically, clients can click to pay. Firms sending paper invoices often include an insert with a link for clients to enter in their URL bar.
- Add an online payment button to your homepage. Adding a payment button to your homepage helps your clients find it easily when they want to make a payment. ClientPay can provide an image file for this button if you need it.
- Educate your attorneys about online payment options. Make sure your attorneys know that you accept online payments. Then ask them to add the link to their email signatures to encourage clients to pay online and avoid paper checks.
- Put payment links in all firm email signatures. Clients might start with their attorney’s emails when they’re looking for payment information. Make it easier for them and remind them you accept online payments by adding a payment link to the end of every email message.
Our online support center is available 24/7 to help you simplify and streamline the payment process for your clients and your staff. Our client support team is also available to help you get started and troubleshoot: firstname.lastname@example.org.
If you aren’t already using ClientPay, we can help you get started. Most firms can start accepting payments within two to three days of signing up. Visit clientpay.com or schedule a 30-minute consultation to learn more.