“As our business grew, the benefit of having the option of processing credit card payments outweighed the processing costs. ClientPay helped us reduce turnaround time between invoices being issued and payments being received.”

“Clients want to pay by credit card or from their checking account. Electronic payments are the way of the future; paper checks are going to be obsolete. The sooner you automate, the better for your firm in the long run. Plus, it makes it easier for your clients.”

“One benefit is the ability to set our clients up on the ClientPay payment portal where they can log in at any time or place to remit payment. This allows the client to access their account on demand and, therefore, allows for much faster payment processing.”

“Before, we printed cases of paper for prebills, and now 95% of our billing attorneys are on our paperless system. With the paper system, I needed a four-hour lead time to answer prebill questions. Now, we don’t have to hunt down prebills, and attorneys can easily make edits on prebills. We can forward a prebill within seconds instead of sending it through intraoffice mail.”

“We found that our funds have deposited 24 to 48 hours sooner with ClientPay than with the old system. The reporting process for daily reconciliations is more efficient. Previously, I would have to log into the system to manually reconcile the amounts deposited for the day, which caused delays in an already busy position. Now, I get an email that shows me the needed details, hit ‘forward’ and transfer information to our team in a much quicker manner.”