Press Releases

ClientPay Deploys New Product Features

ClientPay's newest features include a modern user interface and customizable payment options enhance users efficiency. Test users were able to enter payments 34% faster.


New Product Features Include Enhanced Customization, Saving Test Users 34% Time

ST. PAUL, Minn. – May 22, 2019 – ClientPay (www.clientpay.com), an award-winning digital payment acceptance solution for legal and other professional services firms, today announced the deployment of several new features to its payment processing system software. Through this new deployment, law firms will experience a more modern user interface, increased payment customization and enhancements, and a column configurator that will provide more tailored search results.

Vince Arnoldi, president and leader of product development for ClientPay, explained that the updates will enable law firms to save time and streamline their credit card payment processing workflow. Arnoldi says, “The ClientPay test users are experiencing a 15-34% reduction in the time it takes to enter each payment. That time savings translates to a bottom-line benefit.” Broken down, that means users eliminate up to 24 seconds per payment transaction.

New ClientPay benefits include:

Improved Customer Workflows Through User Interface Improvements

Among the system’s updates is a streamlined user interface designed to improve customer workflows. ClientPay eliminated the two-column layout and moved to a simpler, single-column design. This lets customers’ eyes focus on a single-directional workflow and makes tabbing through forms faster and more intuitive. The look and feel of each input and entry section were upgraded to a more modern design, which helps manage the vertical space and minimizes scrolling.

Increased Customization Options Offered With Flexibility in Mind

With increased customization options, ClientPay is giving law firms the ability to streamline their workflows. Customers will still have access to a wide variety of optional data points, but now they can operate under a leaner approach to payment entry, if they choose. The new customization ensures that each user can design their own payment entry workflow to just the fields their business requires. This customization option also includes upgrades — such as a redesigned credit card entry field that autoformats as users type, and an autofill feature for city and state fields based on zip code.

All ClientPay features meet Payment Card Industry (PCI) Level 1 standards, the most rigorous security level available. This ensures that all cardholders’ private information remains protected. ClientPay’s innovative payment technology is already directly integrated in many of the leading matter management platforms, including Thomson Reuters’ ProLaw, Elite 3E, Enterprise and Firm Central offerings; Rippe & Kingston’s Legal Management System; Devlos’ Soluno; Select* Associates and Aderant’s Expert. These direct integrations eliminate redundant data entry and allow legal accounting professionals to attach stored payment types and profiles to invoices and client files, which effectively streamlines legal accounting systems with payment software.

The system update is now live. For more information, law firms may contact ClientPay at 1-855-299-0476.

 

About ClientPay

Based in St. Paul, Minn., ClientPay is an award-winning technology solution developed to make life easier for professional service firms through innovations in digital payment processing. ClientPay has been acknowledged as an industry leader, having been awarded the Software and Information Industry’s (SIIA) Best Financial Technology Solution at the 2018 CODIE Awards in San Francisco. Through integrations with some of the legal industry’s top matter management platforms, ClientPay helps companies get paid faster and reduce write-offs all while eliminating billing errors. Learn more at: https://www.clientpay.com.

 

About Select* Associates

Based in Timonium, Md., Select* Associates is an Applications Software and Professional Services Company specializing in the technology and information processing needs of law firms. With over 100 law firm customers, including many in the National Law Journal’s top 250, the company continues to distinguish itself as a leader in the law firm marketplace, delivering innovative software products and professional services. Learn more at: http://www.selectsa.com/.

 

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