Frequently Asked Questions

To register, just visit our sign up page and create your account.

You can accept debit cards, credit cards, and eCheck payments using ClientPay.

In addition to accepting payments online, you can manually enter and charge credit cards using ClientPay. For in-office and over-the-phone payments, key in your client's card information to your secure payment page.

No terminal or special equipment is required to process payments with ClientPay. Our technology is designed to let you accept payments online, through our secure payment portal.

With our Scheduled Payments feature, you can authorize future transactions to run on any schedule you set. Collect client card information once, then set payments to repeat indefinitely or until a certain amount has been paid.

Credit and debit cards deposit in 2 business days and eCheck transactions deposit in 5 business days.

ClientPay integrates with dozens of legal tech software, including solutions for practice management, timekeeping, invoicing, and more. See the complete list here.

Yes. Simply add a ClientPay payments link to invoices you generate in QuickBooks. This will let your clients pay their bills quickly and easily through your ClientPay payment page.

Our payment solution exceeds standards for internet security and PCI Level 1 compliance. In addition, the platform receives quarterly scans and an annual audit from a qualified security assessor. You can read more about our security here.

ClientPay ensures earned and unearned fees are separated and prevents any third-party debits from your IOLTA account. You choose which account funds are deposited to.

Yes. When you add a new user, you can specify their level of access as well as which tasks they can perform in ClientPay. To learn more, view the Support Center.

Our pricing schedule includes a monthly plan along with card-specific processing rates. For more information on pricing, click here.

We are proud to offer extremely competitive rates and transparent pricing. We'd love to perform a detailed cost comparison for you to compare our rates to your current provider. Contact one of our Certified Payment Professionals or call 855-724-4047.

Yes. We're happy to serve law firms throughout the U.S. and Canada. Learn more here.

If you're interested in partnering with ClientPay, please contact us here. A representative from the ClientPay team will reach out to discuss next steps.

No. ClientPay is not a law firm and does not provide legal advice or offer legal representation.