Frequently Asked Questions

Visit our sign up page to create your account. You can also call (855) 724-4047 to get started.

You can accept all credit, debit, and eCheck/ACH payments through ClientPay.

With ClientPay, you can send clients a secure link to pay or you can manually enter and charge transactions through your ClientPay account. For in-office and call-in payments, just key in payment information into your secure payment page.

No special equipment is required for ClientPay. Our solution was designed to allow you to accept payments online through our secure payment portal.

Yes! Our Scheduled Payments feature lets you easily schedule one-time or recurring future payments.

Credit and debit transactions will deposit within two business days, and eCheck/ACH transactions will deposit within five business days.

Yes! You can add multiple users to your ClientPay account, and you can specify the permissions and level of access they have. This article explains more about these options and setting permissions.

ClientPay’s pricing includes a $10/month program cost, along with card-specific processing rates. For details, click here to learn more about pricing details.

We don’t know, but we’d love to find out! We are proud to offer extremely competitive pricing, and we’d love to compare our rates to what you’re currently receiving. Contact us at (855) 724-4047 to get a free cost comparison.

Yes! We’re happy to support professionals in both the U.S. and Canada.

If you’d like to partner with ClientPay, simply email partnerships@clientpay.com and we’ll respond with next steps.