Last modified: July 2, 2019
ClientPay (“ClientPay” or “we” or “us”) cares about your privacy and is committed to processing your personal data in accordance with fair information practices and applicable data privacy laws.
This Privacy Statement:
This Privacy Statement applies to personal data we collect when you visit www.ClientPay.com or other websites we operate that link to this Privacy Statement (the “Websites”). It also applies to info we collect from or about you in other ways, including:
If we provide a different privacy notice when we collect personal data from you, that notice will control to the extent of any conflict.
This Privacy Statement does not apply to information that we access or collect when we provide products, solutions, and advisory services to our clients. ClientPay’s practices, with respect to Services Data, are governed by agreements entered between ClientPay and our clients.
When you visit the Websites, we gather different types of personal data about you. You can choose to provide some of this information directly — for example, by filling out online forms. We collect other info automatically when you use the Websites. Examples of what we collect includes technical information about the device you use and how you interact with the Websites.
Depending on how you interact with us, ClientPay may collect:
We collect this information from you in several ways:
Where permitted by law, other information that we gather about you from social media platforms and other sources may be combined with the data you provide to us directly.
We will only collect the information that we deem necessary for the purposes listed below. As a result, we may not be able to address a request or provide a product or a service if we are missing some of this information.
We use certain technologies, including cookies, web beacons or pixels, and other similar technologies to collect information about your use of the Websites and to provide tailored information to you.
A cookie is an element of data that a website can send to your browser, and your browser may then store on your system. Cookies can be:
We use all three types of cookies.
ClientPay uses first-party cookies that we control to provide services on our Websites.
First- and third-party cookies may also be used on our Websites to remember certain choices you make. Choices may include:
We use these cookies to improve your user experience, so we can better serve you when you return to the Websites. Where permitted by law, ClientPay will consider your use of the Websites as your consent for ClientPay to set these types of cookies.
Information generated by Google Analytics cookies about your use of the Website is transmitted to Google. To learn more about how Google Analytics collects and processes data and the choices Google may offer to control these activities, visit https://www.google.com/policies/privacy/partners/.
ClientPay also works with select third-party partners who set cookies to serve you ClientPay-related content. You may see ClientPay advertisements — on their sites or elsewhere on the Internet — based on your prior visits to our Websites.
ClientPay also sets cookies that look at your preferences when you use the Websites. We do this so that we can offer you tailored content marketing, such as whitepapers, that you may be interested in.
You may need to enable these kinds of cookies in your browser to allow this customization; or you may set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. By using our Websites, you agree that we may place these types of cookies on your system.
For more information or to block the cookies that are set by ClientPay, refer to the user information provided with your web browser.
Your browser’s Help function can instruct you about how to block cookies. Please note that if you disable cookies, some Website functionality may be limited.
Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Websites do not currently respond to browser DNT signals.
Some of our web pages and HTML-formatted e-mails use web beacons in conjunction with cookies to compile statistics about Website usage.
A web beacon is an electronic image, called a single-pixel (1×1) or clear GIF. Web beacons can recognize certain types of information on a visitor’s computer, such as:
You may render some web beacons unusable by rejecting their associated cookies. These web beacons are sometimes used to help us analyze web behavior and to enable advertising content on third-party sites as described above.
We may use any of these and other similar technologies to capture specific data related to your use of the Websites. Data we may collect includes:
We may use this information to help us understand how you use the Websites, to serve you relevant content, and to assist you with questions you may have regarding our products and services.
ClientPay may use your personal data to:
We will request consent before we use your data for other purposes.
We will not sell, rent, lease, or disclose your personal data to others, except as described in this Privacy Statement.
We may also disclose your personal data to unaffiliated third parties, including:
ClientPay offers you the choice to receive different types of communications and information related to our company, products, and services. You may elect to receive our webinar invitations, industry-related thought leadership, and other email offers by filling out forms on our Website.
If you want to change your communication preferences, or opt out of receiving promotional communications from us, we provide unsubscribe links in all our emails.
Links to third-party websites from our Websites are provided as a convenience to you.
If you use these links, you will leave our Websites. We do not review or control these third-party websites. ClientPay does not assume responsibility for any of these sites, their content, or their privacy policies.
ClientPay does not endorse or make any representations about them or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked from this site, you do so at your own risk. We invite you to read their privacy policies, which may be different than ours.
If there are updates to the terms of this Privacy Statement, we will post the changes here and update the revision date at the top of this document. That way, you will always know what information we collect, how we use it, and what choices you have.
Your continued use of the Websites following the posting of changes to this Privacy Statement means you accept those changes.
If you have questions or complaints in relation with this Privacy Statement, or to exercise your privacy rights described above, please contact us.