From our first meeting until long after technology adoption, you’ll work with the same ClientPay support specialists. These dedicated professionals will do everything possible to ensure your payment process supports your firm’s success on an ongoing basis.
You always get a live voice or prompt email reply when you reach out to us during business hours. After hours, you’ll hear back within one day at the most. Customer-centric support has been a ClientPay core value from the start, earning us industry accolades and consistently high customer satisfaction and retention scores.
We strive to operate as an extension of your internal teams, as we listen to your needs and work together to keep your online payment process at peak performance. We’ll stay current with the latest technology and software integrations, so that you have continuous access to the best tools available for enabling more invoices to be paid in full.
“It is a great relief to be able to pick up the phone and provide suggestions to our ClientPay representative and his IT team. They take notice and make changes or upgrades almost immediately.”